Support

We're here to help you plan calmly. Read our User Guide or contact us at support@nuptia.wedding.

The fastest way to reach us. Include the email tied to your account and, if it's about something in the app, a quick note on what you were doing.

Common questions

How is my wedding data stored?

Your plans — checklist, budget, guest list, and seating chart — are stored on your device, with some shared planning data synced through our backend so you and your partner stay in step. See our Privacy Policy for the full picture.

How does the Concierge work?

The Concierge uses Google's Gemini models. Your message and the relevant wedding context are sent securely through our relay to generate the answer — it handles longer, nuanced questions, can look at photos you share (for example, an inspiration image), and draws on up-to-date general knowledge.

We don't sell your data or use it for advertising. Full details are in the Privacy Policy.

How do I manage my subscription?

Nuptia subscriptions are handled by Apple. Open Settings → your name → Subscriptions on your iPhone or iPad to view, change, or cancel. Refund requests also go through Apple, at reportaproblem.apple.com.

I found a bug or have a feature idea

We'd genuinely like to hear it. Email support@nuptia.wedding with what happened and which device you're on, and we'll take a look.

How do I delete my account or data?

Deleting the app removes the wedding data stored on that device. To remove anything held on our servers (such as a waitlist signup or RSVP responses), email support@nuptia.wedding and we'll erase it.